Frequently Asked Questions

How much does it cost to attend Explore? Full price admission to Explore is $1,895, not including hotel stay and additional training classes. Discounts and special rates are available for a limited time. See pricing.

Is the hotel room rate included in the cost? No, but we are offering a special discounted rate when booked alongside your event registration. See pricing.

Is training included in the cost? No, training classes are offered for an additional fee of $600 per class and should be booked at the time of event registration.

I started my registration and didn’t finish. How can I complete my registration? Contact Explore Registration at +1-805-566-6137 or

If I cancel my registration, can I transfer my hotel reservation to another attendee? Yes, please contact Explore Registration at +1-805-566-6137 or

Can I bring a guest? You must be registered to attend Explore main events. Personal guests can register for dinner events through the Explore registration site. If you have any questions, contact Explore Registration at +1-805-566-6137 or

How do I book a hotel room for Explore? In order to receive a discounted room rate and ensure there is a room available for your stay, we recommend booking your hotel room at the time of Explore registration. After completing your Explore registration, instructions for booking a hotel room will be included in your registration confirmation email.

I’ve already registered for Explore. How can I add a hotel reservation to my registration or make changes to my existing hotel reservation? By clicking the hotel registration link on your Explore registration confirmation email or contact Explore Registration at +1-805-566-6137 or

What is the hotel room cancellation policy? Any hotel cancellations must be done directly with the Sheraton New Orleans Hotel at +1-504-525-2500.

Can I make a hotel reservation for a second hotel room for family or friends traveling with me? Yes, the hotel registration link allows you to book multiple room nights prior to our cut-off date of Friday, March 29.

Can I pay the hotel with a different credit card than the one I provided when I reserved the room? Yes. But please bring a valid credit card and photo I.D. with you at check-in.

I’m not staying at the hotel. What parking is available?  Valet parking is available for $46.00 per day at the Sheraton New Orleans Hotel. There are also self-parking options at various parking garages in the surrounding area.

I have been wait-listed for a hands-on training course. What happens next? You will be contacted when a spot becomes available. Due to the high demand for training classes, we advise you to sign up early!

Can I sign up for multiple training classes? Yes, but be sure to check for any scheduling conflicts.

Can I cancel my training classes? Cancellations are accepted but may be subject to fees. Contact for more information or view the cancellation policy.

Do you have a question we’ve missed here? Please email us at and we will respond with the answer as quickly as we can. See you in New Orleans!